PagerDuty Debuts as a Leader in 2022 GigaOm Radar for AIOps Solutions

PagerDuty has been recognized as a Leader in the 2022 GigaOm Radar for AIOps Solutions, noted for its ability to integrate seamlessly into existing IT infrastructures without the need for significant tool displacement. The company’s SaaS platform is praised for its ease of implementation, offering more than 650 integrations and a simplified setup that provides quick time to value while minimizing the need for customization. Notable features include an intuitive user interface, Terraform and API providers, and capabilities in event orchestration that allow teams to efficiently manage and respond to incidents. Automation plays a key role in their offering, with built-in Automation Actions and flexible workflows that balance workloads between human and machine responders, enhancing productivity and reducing burnout. Despite this being their inaugural appearance in the Radar report, PagerDuty has built on past successes with Event Intelligence and is processing over 20 billion events annually, leveraging machine learning and analytics to improve problem resolution and noise reduction.