PagerDuty Customer Support & Advocacy Team Wins Stevie® Award

PagerDuty's Customer Support and Advocacy team received the Silver Stevie® Award in the Customer Service Department of the Year category at the 2015 International Business Awards, highlighting their commitment to customer satisfaction. The recognition reflects their dedication to providing exceptional support, with a satisfaction rating averaging 98.3 percent in 2014. PagerDuty's approach includes offering support across multiple time zones and through various contact methods, ensuring high-quality, prompt, and effective assistance. Testimonials from clients such as Mixpanel and Hootsuite emphasize the team's ability to deliver clear and helpful solutions, contributing to their customers' operational success. The Stevie Award was selected from over 3,700 nominations, with winners determined by scores from more than 200 global executives, underscoring the team's achievements in enhancing customer experiences.

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