PagerDuty and Teleport: System access and role escalation when you need it

PagerDuty, a platform with over 600 integrations, enhances incident response capabilities by partnering with Teleport, which provides secure, temporary access to applications and infrastructure without disrupting compliance or security protocols. This integration allows team members to request and receive access to necessary systems during live incidents, streamlining the process by eliminating the need for helpdesk intervention. Teleport's integration ensures that access is granted only when required, with credentials limited in scope and duration, thereby maintaining security. It also offers comprehensive logging and video recordings of activities, beneficial for postmortem analysis and compliance audits. PagerDuty highlights these capabilities in their Twitch streams and YouTube recordings, demonstrating the potential of integrations to improve incident management, and invites users to explore these features at industry events and on their platform.