PagerDuty and Jeli Together Will Transform Incident Management

PagerDuty's acquisition of Jeli signifies a strategic enhancement in the incident management sector, promising a unified and comprehensive platform that transcends traditional incident response to include proactive operational resilience. This integration will enrich the PagerDuty Operations Cloud by incorporating Jeli's insights-driven approach, enabling organizations to transition from reactive to proactive management, thereby reducing operational failures and enhancing long-term resilience. The collaboration emphasizes continuous improvement through data-driven insights and aligns with both companies' commitment to human-centric technology and fostering a culture of learning. With Jeli's GenAI-powered features and the visionary input of its CEO, Nora Jones, the partnership is set to drive innovation in the incident management domain, offering a roadmap for sustainable efficiency and operational maturity.