New Webinar Alert: PagerDuty 201

PagerDuty launched its first training webinar, PagerDuty 101, to help new users quickly understand and configure the platform to suit their team’s needs, covering essential functions like adding users, schedules, and escalation policies. As technical complexities increased, especially during the COVID-19 pandemic, the company recognized the need for users to adopt best practices to fully leverage the platform's capabilities in automating incident responses and facilitating seamless information sharing. To address the knowledge gap and ensure efficient setup, PagerDuty introduced a new webinar series, PagerDuty 201, which aims to educate users on advanced functionalities and best practices, including setting up Technical and Business Services, exploring extensive API functionality, and conducting blameless postmortems. These webinars, along with ongoing resources like e-learning courses and support knowledge bases, are designed to enhance users' proficiency and maximize their investment in the platform.