Mobile Pathways – Building Trust to Ensure Vaccine Equity

As the world adjusted to the ongoing challenges of the COVID-19 pandemic, Mobile Pathways, supported by a $1M grant from PagerDuty, played a pivotal role in promoting vaccine equity, particularly among marginalized immigrant communities in the U.S. Through a coalition of 26 grassroots organizations, Mobile Pathways focused on delivering accurate, culturally resonant vaccine information and facilitating access to vaccines for undocumented and detained immigrants, especially those near border areas and ICE detention centers. The coalition successfully informed over 882,000 people and facilitated vaccinations for more than 25,000, significantly exceeding their original targets. By fostering collaboration, trust, and transparent communication among stakeholders, Mobile Pathways established a model for effectively addressing the challenges faced by marginalized groups during the pandemic. Their efforts included the development of a user-friendly reporting system, open-sourced learning, and the creation of Hola Asistente, a digital assistant to assist immigrants in navigating legal processes. The coalition's work highlights the importance of community-driven solutions and sets the stage for ongoing support to immigrant and refugee communities, with Mobile Pathways planning to expand its reach nationally.