Mastering Digital Operations Across the Enterprise

PagerDuty has announced the acquisition of Catalytic to expand its automation capabilities, which will enhance the delivery of enterprise-wide process automation and manage no-code workflows across various business functions beyond DevOps, technical, and customer service teams to include departments like Legal, Finance, HR, and Sales. This acquisition aims to automate repetitive tasks, such as onboarding and content review processes, through an intuitive interface that requires no technical expertise. PagerDuty's focus on automation has historically centered on managing critical digital operations and incident response, and with the integration of Catalytic's technology, the company plans to extend its support to all repetitive operations across the enterprise, enabling employees to concentrate on innovation and critical tasks by reducing unnecessary interruptions. The acquisition follows the previous integration of Rundeck, which facilitated task automation and reduced response times for technical teams. PagerDuty emphasizes its commitment to providing a unified platform that empowers businesses to handle both front and back office workflows efficiently, while also noting the forward-looking nature of their statements and the potential risks and uncertainties involved with the acquisition.