PagerDuty is a platform designed to enhance operational efficiency and achieve significant cost savings, demonstrated by its impact on companies like SAP and Brink's. At SAP, PagerDuty's tools facilitated a digital transformation by streamlining incident responses, reducing the number of responders needed for major incidents by 25%, and improving communication across teams, ultimately reducing response and resolution times. Brink's utilized PagerDuty's automation capabilities to upgrade their cash management operations, cutting down on manual tasks and saving significant engineering hours, while drastically reducing waiting times for developers from two weeks to three minutes. These examples illustrate PagerDuty's ability to provide immediate financial benefits and long-term operational improvements across various industries, making it an essential tool for companies aiming to reduce costs and accelerate growth.