Introducing the PagerDuty Common Event Format

PagerDuty has introduced the PagerDuty Common Event Format (PD-CEF) to enhance IT Operations by normalizing event data from various systems into a structured, integration-agnostic format. This new format allows for improved event and alert correlation, reducing noise and facilitating efficient root cause analysis. By standardizing events from tools like AWS CloudWatch, Splunk Webhook, Datadog, Sensu, and Nagios, PD-CEF improves situational awareness and metrics such as Mean Time To Repair (MTTR). The uniform format simplifies the cognitive workload for engineers by presenting alerts from different sources in a consistent manner, thereby enabling faster troubleshooting and more effective incident management. PD-CEF is currently available in the PagerDuty UI, and further integrations are planned to continue enhancing the scalability and efficiency of IT Operations.