Company
Date Published
Author
David Hayes
Word count
476
Language
English
Hacker News points
None

Summary

Launched on October 31, the integration of Microsoft Flow with PagerDuty allows IT, help desk, and developer teams to enhance productivity by automating workflows and incident management processes. By combining Microsoft Flow's graphical programming capabilities with PagerDuty's agile incident management solutions, teams can create custom notifications and responses across application and infrastructure stacks. Pre-built templates facilitate the seamless connection of PagerDuty with Microsoft tools like Yammer, SharePoint, Trello, and even Microsoft Translator, enabling tasks such as incident updates, follow-up task creation, and multilingual incident responses. Additionally, users can subscribe to RSS feeds to monitor provider issues and trigger PagerDuty incidents automatically. The partnership offers opportunities for users to build custom flows by integrating various apps or services with PagerDuty, thereby optimizing incident management workflows and reducing response times.