IDC Value Assessment Tool: How Much Value You Could Get With PagerDuty

PagerDuty, a digital operations management platform, has quantified its business value through a study conducted by IDC, revealing that its customers achieve an average annual benefit of $3.48 million per organization, resulting in a three-year ROI of 795% and a payback period of 2.1 months. The platform enhances incident response, improves team efficiency, reduces outages, and allows organizations to focus on higher-value projects, such as developing new applications. To assist organizations in understanding these benefits, PagerDuty has introduced a business value assessment tool in collaboration with IDC, which provides a personalized report based on a survey of the organization's IT profile and operations. This tool highlights potential productivity gains, reduced incident troubleshooting time, and increased revenue protection, showcasing how investing in PagerDuty can lead to significant business success.