Helping More Non-Profit Organizations Leverage The Power Of PagerDuty through Impact Pricing

PagerDuty has announced enhancements to its Impact Pricing model to make its real-time operations platform more accessible to nonprofit organizations, educational institutions, and B Corporations, aiming to support their mission-critical work with vital technology. This initiative includes offering five free Professional user licenses, a 40% discount on additional products, and expanded onboarding and training resources. By ensuring reliable and round-the-clock service, PagerDuty helps organizations like suicide hotlines, disaster relief, and voter engagement platforms maintain continuous operations, which can be life-saving. The company’s social impact arm, PagerDuty.org, further supports these efforts by mobilizing product, people, and funding resources to address social and environmental challenges. In 2021, this included $804,000 in discounts and donations to nonprofits and B Corps. Additionally, new programs such as "Health Check" services are being piloted to help nonprofits maximize their use of the platform, ensuring they can effectively extend its benefits across various departments and use cases. The initiative aligns with PagerDuty's vision of an equitable world by enabling mission-driven organizations to deliver their services efficiently while optimizing resource use amidst rising costs.