Healthcare and Crisis Teams Harness PagerDuty to Stay Ready and Resilient

PagerDuty.org's latest Impact Cohort comprises nine organizations dedicated to improving urgent health outcomes globally through reliable digital infrastructure and innovative technologies. These organizations, including AccesSOS, Crisis Text Line, Empower Work, Intelehealth, Mercy Corps, SIRUM, Trek Medics International, World Central Kitchen, and Youth ALIVE!, receive comprehensive support from PagerDuty, such as operating funding, platform credits, and technical pro bono support. The initiative aims to enhance operational efficiency, AI readiness, and service scalability while addressing diverse challenges such as mental health, crisis response, telemedicine for women, surplus medicine redistribution, emergency response, and violence prevention. Through the use of PagerDuty's Operations Cloud, these organizations will transform incident management, leverage AI and automation to improve workflows, and ensure their critical services remain available 24/7. The investment not only supports immediate crisis management but also strengthens the long-term resilience of communities worldwide, enabling the organizations to better serve their growing needs and expand their reach.