GlobalGiving: Delivering Philanthropic Change at Scale

GlobalGiving, an organization connecting nonprofits with companies and donors worldwide, has raised over $500 million for more than 25,000 projects in 180 countries since 2002. As a digital crowdfunding platform, GlobalGiving emphasizes human-centric design to enhance accessibility and facilitate community-led change. To maintain high service availability, GlobalGiving relies on PagerDuty's digital operations management solutions, ensuring a 99.9% uptime service-level agreement. This partnership allows GlobalGiving to efficiently manage incidents and scale its services globally, crucial for its role as a primary funding source for many community-led nonprofits. PagerDuty's platform, with over 350 integrations, supports GlobalGiving's remote team and incident response processes, fostering a collaborative and empathetic work environment. The ongoing digital transformation allows GlobalGiving to fulfill its mission of supporting grassroots projects and expanding its reach, while PagerDuty's Impact Pricing offers free licenses to eligible nonprofits, further facilitating global philanthropic efforts.