Five Years of Social Impact: A Look Back (and Ahead) at Progress Against Our Pledge 1% Commitments

PagerDuty has integrated social impact and environmental, social, and governance (ESG) outcomes into its core business strategy, aligning these efforts with its company vision over the past five years. Through its social impact arm, PagerDuty.org, the company has committed to the Pledge 1% corporate philanthropy movement, donating equity, product, and employee time to empower mission-driven teams in creating a more equitable and sustainable future. The organization employs a holistic framework by leveraging its technology, people, and business practices to support community partners and address complex social and environmental challenges. Notable partnerships include supporting The Trevor Project's suicide hotline and SIRUM's medication redistribution efforts, demonstrating the impact of PagerDuty's technology and philanthropic investments. The company emphasizes accountability, transparency, and strategic alignment in its ESG initiatives, continuously setting measurable goals and integrating these activities into its business strategy to create value for stakeholders such as employees, customers, communities, and the planet.