Five Considerations for Choosing Self-Managed Automation vs. SaaS Automation

The text outlines the considerations for choosing between PagerDuty® Process Automation On Prem, previously known as Rundeck Enterprise, and its new SaaS offering, PagerDuty® Runbook Automation. While both solutions are built on the same codebase, the choice depends on specific company needs such as self-managed infrastructure, stringent compliance standards, data sovereignty requirements, and the desire for extensive plugin flexibility. PagerDuty® Process Automation On Prem is suitable for organizations with self-hosted environments or those requiring custom plugins and stronger data control, whereas PagerDuty® Runbook Automation is tailored for cloud-based operations with managed security and compliance features. The decision ultimately hinges on whether a company prioritizes control and customization over the conveniences of a managed SaaS service.