Democracy Works: Helping Americans Vote, No Matter What

In the critical election year of 2020, the COVID-19 pandemic heightened the importance of voter engagement and safe voting methods, leading many states to expand voting options rapidly. This period saw unprecedented searches for "how to vote" amid concerns about election security and misinformation, with organizations like Democracy Works playing a crucial role in streamlining the voting process. Through its tool TurboVote, Democracy Works provided over 68 million personalized reminders to voters, while also combating misinformation and ensuring access to accurate voting information. The organization relies on PagerDuty to maintain the accessibility and reliability of its services, which are essential to preventing voter disenfranchisement. Democracy Works aims to further increase voter participation and reach disenfranchised populations, striving toward a more representative democracy, an effort supported by PagerDuty’s advocacy for voter engagement and non-partisan vote activation.