Delivering Real-Time Response Across Your Microsoft Environment and Tools

PagerDuty, as a strategic partner of Microsoft, offers an integration that enhances incident management workflows within Microsoft environments, particularly for enterprises transitioning to hybrid cloud models using Azure and other Microsoft tools. This integration allows seamless connectivity between systems like Systems Center Operations Manager, Operations Management Suite, and Azure, enabling a comprehensive view of hybrid infrastructures. Through webhooks, alerts from Azure, OMS, and Visual Studio Team Foundation Server can trigger incident responses in PagerDuty, which notifies the appropriate team members via various communication channels. Additionally, users can incorporate Skype for real-time collaboration and embed PagerDuty information in SharePoint for easy access to on-call schedules and contact details. PagerDuty's platform supports customization and quick setup with existing Microsoft credentials, and its capabilities are showcased at Microsoft Ignite, where attendees can explore its features and integrations in more depth.