Delivering Real-Time Ops to Oracle Cloud Customers

Oracle OpenWorld in San Francisco highlights the integration between PagerDuty and Oracle Cloud, enhancing real-time operations for Oracle's digital management. Initially utilizing webhooks and email integrations, Oracle has now advanced these capabilities with PagerDuty’s events API, aiding Oracle customers in application development, infrastructure monitoring, and improving customer experiences. The Oracle Developer Cloud Service integrates with PagerDuty to offer real-time incident responses, facilitating Agile development and DevOps automation. Oracle Management Cloud employs PagerDuty notifications for efficient incident management across infrastructure tiers. Additionally, Oracle Service Cloud leverages this integration to boost productivity and response times in service centers. The ongoing collaboration aims to further enrich these integrations, with demonstrations available at the Oracle OpenWorld event.