Custom Alert Sounds and Increased Reliability for Push Notifications

PagerDuty is set to release updated versions of its iOS and Android apps, focusing on enhancing push notification functionality to address growing demand and customer feedback. The new updates will allow users to test push notifications and choose from 10 custom alert sounds to distinguish them from other app notifications. The company is addressing issues with device ID changes that can disrupt notification delivery by implementing code updates to capture and store the correct device ID more effectively. However, users are advised to maintain additional alert channels due to potential unreliability in push notification delivery times, as neither Google Cloud Messaging nor Apple Push Notification Service guarantees prompt delivery. The company encourages users to share further feature requests via email or Twitter.