Create and Manage Maintenance Windows Through PagerDuty Mobile App
Blog post from PagerDuty
On-call responders often face challenges in distinguishing between real and false alerts during critical digital incidents, leading to potential oversight. PagerDuty addresses this issue with the introduction of Maintenance Windows in its mobile app, allowing responders to temporarily disable services and pause alerts during maintenance, ensuring focus on real incidents. This feature is easily accessible via the app, enabling users to create, update, or delete maintenance windows on-the-go, while managing multiple services through the web application. This enhancement aims to improve incident management efficiency, maintain work-life balance for on-call teams, and provide better customer service by reducing unnecessary interruptions. Users are encouraged to explore these features through a free 14-day trial or by accessing additional resources in the PagerDuty Knowledge Base.