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Congratulations to the Customer Award Winners at PagerDuty Summit 2016

Blog post from PagerDuty

Post Details
Company
Date Published
Author
Lisa Bregante
Word Count
820
Language
English
Hacker News Points
-
Summary

In the digital era, maintaining competitiveness and a customer-centric approach places significant pressure on ITOps and DevOps teams, which was highlighted at the PagerDuty Summit 2016 through the PagerDuty Operational Excellence and Innovation Awards. The awards recognized organizations like Yelp and Dropbox for their operational maturity and innovative use of PagerDuty's platform, with Yelp improving global site availability and incident response, and Dropbox enhancing incident management and team efficiency. Similarly, Etsy and GitHub were commended for their inventive incident management strategies, with Etsy leveraging real-time collaboration and actionable data to improve incident response, and GitHub using custom dashboards and integrations to maintain high uptime and operational health. These awards celebrated companies that excel in digital transformation by effectively managing complex technology stacks and ensuring seamless customer experiences.