Business Momentum in Asia Pacific Drives Growth and Digital Service Innovation

After returning from a tour across the Asia Pacific and Japan (APJ) region, the author shares insights about the significant progress made by the PagerDuty Asia Pacific team in enhancing digital service reliability since opening their regional headquarters in 2017. The tour, which included participating in the PagerDuty Connect event in Sydney, highlighted the region's thriving entrepreneurial spirit among DevOps and ITOps leaders and the strong demand for technological innovations such as AI, IoT, and cloud services. The region is predicted to see substantial growth in AI-based IT operations, with digital products contributing significantly to the GDP by 2021. The author emphasizes the vibrant community of DevOps practitioners eager to share knowledge and accelerate digital transformation, supported by initiatives like the PagerDuty Online Community and Global Reseller Program. Additionally, the expansion of collaborations, notably with Amazon Web Services (AWS), aims to streamline access to PagerDuty's platform, further enhancing their presence in the APJ market. The narrative concludes with a reflection on the burgeoning development in Sydney and anticipation for the upcoming PagerDuty Summit in San Francisco.