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Birth of the Angry Bear Ringtone

Blog post from PagerDuty

Post Details
Company
Date Published
Author
Anton Van Oosbree
Word Count
651
Language
English
Hacker News Points
-
Summary

PagerDuty's mobile app features, particularly its ringtones, are highly requested by users, especially for their ability to alert responders to critical incidents, much like the demands of parenting an infant. The "Angry Bear" ringtone, designed to be incredibly attention-grabbing, was born out of a personal parenting experience and later adapted for the app to meet the need for an unmissable alert sound. Beyond ringtones, the app is frequently updated with features that streamline responder tasks, such as automatic contact card syncing, customizable notification settings like light and dark mode, and schedule management, ensuring that users can effectively manage their on-call responsibilities. Feedback from users is actively sought to continually improve the app's functionality and user experience.