PagerDuty has introduced integrated support for postmortems within its incident management platform, aiming to enhance the cycle of learning and improvement following major incidents. This new feature streamlines the postmortem process by simplifying the construction of incident timelines and integrating relevant PagerDuty and chat activity, allowing for efficient analysis of root causes and response effectiveness. The postmortem editor guides users in summarizing incidents, identifying underlying issues, and determining actionable improvements. Additionally, the platform offers a catalog for easy access to postmortems and customizable templates, facilitating a culture of shared learning and continuous improvement. This functionality is available to customers on Standard and Enterprise plans, with resources such as a free postmortem handbook offered to further support effective postmortem practices.