Announcing a forthcoming integration with PagerDuty + Azure AI SRE Agent for faster incident response

Microsoft Ignite showcased a strong emphasis on AI integration, highlighting a future where intelligent agents collaborate to solve problems efficiently, a vision that PagerDuty is embracing with its upcoming Azure AI SRE Agent integration. Set for Early Access in December 2025, this integration aims to revolutionize incident response in Azure environments by enabling seamless interaction between PagerDuty and Azure tools. The Azure SRE Agent will ingest incidents, consult historical data, correlate with Azure diagnostics, and propose mitigation strategies, all without requiring users to switch contexts. This innovation not only facilitates rapid incident resolution but also embeds learnings into the development lifecycle by creating GitHub issues and initiating Copilot-assisted pull requests. PagerDuty, enhancing its commitment to Microsoft, plans further expansions, including an improved Microsoft Teams experience and collaborations with GitHub for incident response directly within development workflows. This integration will streamline the incident response process, leveraging Azure AI for triage, GitHub Copilot for permanent solutions, and Microsoft Teams for communication, all underpinned by PagerDuty Advance's intelligent capabilities.