AI Orchestrations: Your easy button for proactive operations

PagerDuty's AI Orchestrations is designed to transform operations from reactive to proactive by automating event orchestration without requiring deep platform expertise. This capability analyzes historical event and incident data to provide recommendations for event orchestration rules in plain language, offering a global recommendations view ranked and filterable by team. The system suggests rules for alert suppression, severity setting, and incident prioritization, with each recommendation including impact metrics and a precision score for validation. AI Orchestrations operates after existing manual rules, allowing teams to apply or dismiss suggestions to refine future recommendations and facilitate automation adoption. This approach aims to reduce incidents, noise, and operational costs, contributing to PagerDuty's vision of Autonomous Operations by enhancing human judgment at scale. The feature is currently available for PagerDuty AIOps customers, particularly benefiting teams overwhelmed by manual alert triaging and low event orchestration adoption.

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