6 Reasons Why PagerDuty Engineering Stands Out From the Crowd

PagerDuty's engineering team is highlighted for its distinct practices and values that set it apart from other organizations, as illustrated through the experiences of Dileshni Jayasinghe, an Engineering Manager. The company emphasizes a "People First" approach, which includes fostering diversity, supporting personal development, and encouraging remote work. Engineers at PagerDuty have full autonomy over their projects, from inception to deployment, embodying a true DevOps culture. They practice continuous delivery without dedicated testers, relying on automation and tools like Canary Deployments to maintain high quality and reliability. Chaos Engineering is actively practiced in production to ensure platform resilience, with initiatives like Failure Fridays and Failure Anyday to test and improve systems. The incident response system is noted for its organized and calm approach, led by incident commanders, offering training that is open-sourced for anyone to access. Support among co-workers is strong, facilitated by agile teams, product owners, and specialized guilds, creating a culture of empathy and continuous learning. The company encourages engagement with the broader engineering community through events and personal interactions.