3 Tips and Tricks to Get the Most Out of Operations Command Console

PagerDuty has expanded its digital operations management platform to include new innovations in event intelligence and response orchestration, moving beyond its traditional roles in alerting, notification, and on-call automation. The Operations Command Console and Intelligence Applications offer users enhanced capabilities to manage customer experiences effectively. Key features include the Major Incidents module, which provides detailed insights and context for incidents, enabling rapid assessment and response. The Infrastructure Health Application offers tools to evaluate the impact and scope of incidents, with visual aids to identify problem areas and analyze service disruptions. Users can gain a comprehensive understanding of incident timelines and affected services, facilitating a more effective incident management process. A free 14-day trial of the Operations Command Console is available for new and existing customers interested in exploring these enhancements.