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How to Build Executive Trust in Your Proposed Automation Initiative

Blog post from OpsMill

Post Details
Company
Date Published
Author
Alex Henthorn-Iwane
Word Count
1,377
Language
English
Hacker News Points
-
Summary

In the journey of securing investment for automation initiatives, infrastructure teams must prioritize building trust with stakeholders by demonstrating credibility, technical expertise, and a strong business case. Trust is cultivated not merely through technical knowledge but by engaging stakeholders and showcasing business-focused goals that align with organizational objectives such as increasing revenue, improving efficiency, and reducing risk. It is crucial to communicate the potential ROI and NPV of automation projects by connecting them to key business metrics, whether these focus on service delivery improvements, operational efficiencies, or compliance risk reductions. By managing relationships across various organizational levels and departments, teams can craft a compelling value story that resonates with both executives and finance leaders, thereby increasing the likelihood of gaining sponsorship and investment for their initiatives. Ultimately, the success of securing investment lies in articulating a clear vision backed by robust metrics and a demonstrated track record of internal successes, ensuring that stakeholders see the tangible benefits of automation.