Paul Stovell, founder of Octopus, shares his experience managing an overwhelming backlog of feature requests and issues, highlighting the challenges of maintaining a large number of suggestions in GitHub. He describes the process of streamlining the backlog by separating tasks into those that will definitely be completed soon and those that are merely suggestions, which are now moved to UserVoice—a platform where users can vote on ideas, giving the company a clearer picture of what is important. Stovell emphasizes the importance of balancing customer suggestions with the company's long-term vision, and he outlines a strategy that includes regular releases with a mix of bug fixes, community input, and planned roadmap items. He also mentions the company's growth and hiring needs, encouraging talented .NET developers to join their team.