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How we use telemetry to improve Octopus Deploy

Blog post from Octopus Deploy

Post Details
Company
Date Published
Author
Terence Wong
Word Count
845
Company Posts That Month
10
Language
English
Hacker News Points
-
Post removed?
No
Summary

Octopus Deploy leverages telemetry data to enhance user experience by tracking the performance of its features, such as the dashboard, release creation, and infrastructure runbooks. This telemetry, collected through API calls and database operations, is analyzed using a custom engineering dashboard called Crow's Nest, which provides insights into how users interact with the product. A key metric used is the Apdex score, which translates performance measurements into a user satisfaction index, focusing on the speed of web requests. The Apdex score helps identify performance issues by comparing different versions and licenses, with a higher score indicating a more positive user experience. By visualizing Apdex scores, Octopus Deploy can pinpoint areas of concern, such as poorly performing routes, and address them to enhance responsiveness and satisfaction. Crow's Nest also allows for historical performance analysis, which assists in planning future improvements by highlighting critical areas needing attention.

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