Effective DevOps metrics

Steve Fenton's presentation at SHIPPED24 explores the evolution of value measurement in software delivery, emphasizing the importance of outcome-based metrics over traditional activity or speed-focused measures. He outlines a framework for effective DevOps metrics, highlighting the need for a balanced approach to visibility, lifespan, and elevation of metrics to ensure they drive genuine improvement without distracting from broader goals. Fenton argues that while high throughput can aid rapid learning and experimentation, true success in software products is achieved by focusing on user-centric outcomes rather than merely increasing work speed. He advises using metrics to connect technical efforts with human impacts, suggesting that a nuanced measurement system can lead to more impactful results with less effort.