Building an AI-Powered Incident Bot with Octopus Deploy
Blog post from Octopus Deploy
Patroklos Papapetrou describes Octopus Healer, a proof-of-concept incident bot designed to reduce on-call context switching by connecting Prometheus and Kubernetes alerts with AI-assisted diagnosis, Slack approvals, and Octopus Deploy runbooks. When an alert such as CrashLoopBackOff occurs, the stateless service gathers limited alert metadata, logs, resource settings, and live metrics, then asks an AI model to return structured JSON identifying a likely cause, confidence, remediation type, parameters, and blast radius. Rather than allowing the model to generate or execute arbitrary kubectl commands, the bot maps allowlisted remediation options such as restarts, resource increases, configuration updates, image fixes, and rollbacks to predefined Octopus runbook templates, preserving existing permissions, approvals, GitOps audit trails, and deployment controls. Operators select the destination environment, inspect the actual generated runbook steps in Slack, and explicitly approve or reject execution, reflecting the author’s view that model confidence alone is not a sufficient safety mechanism. The prototype also highlights limitations including incomplete incident history, temporary in-memory approval storage, complexity supporting Git-backed Octopus projects, and unfinished Slack webhook signature validation; future work includes adding historical deployment context, broader alert support, persistent storage, Helm packaging, and deterministic policies for narrowly scoped automated remediations.
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