What’s New: Service Explorer

Observe's Service Explorer, now generally available, offers a robust, OpenTelemetry-native solution for managing and troubleshooting microservices, distinguishing itself from traditional Application Performance Management tools. It provides automated service maps, dashboards, and health views, which utilize OpenTelemetry data to offer real-time insights into service performance and communication flows. Key features include the ability to correlate service health with deployments and Kubernetes infrastructure, identify upstream and downstream dependencies, and facilitate root cause analysis through interactive views of logs and traces. The platform supports flexibility and scalability through its OPAL data-processing language, enabling custom dashboards and service maps that incorporate diverse data sources beyond OpenTelemetry. Additionally, its industry-leading 13-month trace retention and architecture built on a data lake enhance both data analysis and economic efficiency, offering a comprehensive tool for teams to align around service health and customer satisfaction.

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