Customer Spotlight: TopGolf | A Hole in One For Observability

Topgolf, a global sports entertainment company, faced challenges in maintaining the reliability and performance of its infrastructure and software stack due to siloed telemetry data and high costs from using disparate monitoring tools like Nagios, PRTG, and the ELK stack. To address these issues, Topgolf adopted Observe, a unified observability platform that links disparate data sources, reduces costs by 70%, and offers higher availability compared to previous solutions. This integration allows Topgolf's engineering team to correlate data from various sources, improving issue identification and resolution, enhancing customer experience, and increasing business revenue and brand loyalty. Observe's low learning curve facilitates rapid onboarding and collaboration among engineers, allowing for efficient data analysis and innovation. Additionally, Topgolf's business analysts see potential in using Observe for deeper business insights, further demonstrating the platform's versatility and impact on the company's operations.