Company
Date Published
Author
Nylas
Word count
2315
Language
English
Hacker News points
None

Summary

With the increasing use of Microsoft Teams, developers looking to retrieve meeting transcripts face challenges due to the platform's restrictive permission model. Native tools like Microsoft’s Graph API are not ideal for production-ready applications because of complex permission requirements and lack of real-time transcription capabilities. Alternatives include browser automation, transcription APIs, and the Nylas Notetaker API. Browser automation offers real-time capture but requires significant maintenance, while transcription APIs provide high accuracy but need separate audio capture. The Nylas Notetaker API offers a unified approach across platforms like Teams, Zoom, and Google Meet, handling bot infrastructure and integrating transcription services, making it suitable for customer-facing applications needing reliable transcription retrieval. Each method has its pros and cons, with the choice depending on the specific needs and technical capabilities of the developer.