Give your scheduling agent its own identity

Nylas Agent Accounts streamline the process of booking meetings by enabling a scheduling AI to propose times, create events, send invites, and manage RSVPs without human intervention. The setup involves creating an Agent Account on a registered domain and setting up a webhook endpoint. The agent operates by handling meeting requests and calendar activities, verifying requests through HMAC signatures, and using an LLM to draft and propose meeting times based on the agent's availability. When a prospect confirms a time, the agent automatically creates the event and notifies participants, utilizing Nylas's ICS protocol for standard invitation handling. The webhook system also tracks message delivery, allowing the agent to respond to successful sends or address issues like bounces. The system can be extended to handle more complex email interactions, multi-turn conversations, and prevent duplicate replies.

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