Achieving SOC 2 certification in security and confidentiality is a crucial step for Nylas in building customer trust through rigorous engineering and adherence to best practices. SOC 2, which stands for System and Organization Controls, is a highly regarded standard in security and compliance, encompassing a range of organizational processes and practices. Nylas's journey to certification involved collaborating with A-LIGN auditors to assess their current operations, identify gaps, and implement necessary improvements to meet SOC 2 standards. This process included selecting specific trust principles, such as security and confidentiality, and developing a roadmap to ensure compliance, which involved detailed documentation and a formal audit. Even after achieving certification, Nylas commits to ongoing audits and improvements, aiming for further certifications like ISO27001, to enhance their API's reliability and protect sensitive data effectively.