Data at ngrok: A primer

Ngrok is focused on creating seamless developer experiences by ensuring that IT, security, and compliance users can easily understand how their platform operates. When using ngrok, data transmitted through its tunnels, such as proxied data, is managed with customizable security controls, including HTTPS and zero-knowledge encryption. Stored data includes IP addresses, machine details, and browser information, with options for extended data capture through features like Traffic Inspector and Full Capture mode. Ngrok divides its operations into a control plane, hosted in a US-based AWS region, and regional data planes located globally, allowing customers to choose their data routing paths. Security is a priority, with TLS 1.2 or higher securing internet traffic, and data at rest being encrypted. Customers have control over data retention and can delete their data anytime. Ngrok uses third-party providers for some services and maintains a vendor management program to ensure compliance and security, with detailed information available through their Trust Center.

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