Why observability is becoming a key part of C-suite conversations

Observability is highlighted as a crucial tool for both developers and C-level executives, providing essential real-time insights that enhance productivity and customer experience. New Relic, a platform offering these observability solutions, is praised for its ability to quickly deliver value through its free tier, which helps companies identify and address challenges without budget constraints. Executives from various companies, including Statista, M&S, and 10x Banking, emphasize New Relic's role in breaking down silos, improving system resilience, and enabling informed decision-making across teams. The platform supports effective communication by translating technical metrics into business-relevant insights, which is especially beneficial during peak demand periods such as holiday sales or major sports events. Furthermore, New Relic aids in simplifying security processes, crucial for companies under strict privacy regulations, by surfacing vulnerabilities to developers, thus facilitating proactive risk management.