Home / Companies / New Relic / Blog / Post Details
Content Deep Dive

Unified Observability: Seeing the Whole Picture

Blog post from New Relic

Post Details
Company
Date Published
Author
Akihiro Ito, Lead Technical Support Engineer
Word Count
1,053
Language
English
Hacker News Points
-
Summary

The journey through network monitoring reveals a transformative shift from traditional tools like SNMP to a unified platform approach that breaks down data silos and enhances observability. This evolution, highlighted by the transition from isolated monitoring tools to a comprehensive platform, enables rapid, collaborative problem-solving by providing a single-pane-of-glass view of the entire system, from application code to network packet. The article contrasts the old method, characterized by siloed tools and prolonged troubleshooting, with the new method where a unified platform quickly identifies root causes, such as a faulty service deployment affecting a database, by correlating data across application performance, infrastructure monitoring, and network observability. The narrative underscores the importance of engineers evolving from specialists to system thinkers, who can navigate and correlate diverse data sets to solve complex performance issues, thereby elevating their role from infrastructure guardians to indispensable problem solvers. This transformation is framed as both a challenge and an opportunity, encouraging engineers to embrace API fluency, data analysis, and collaboration.