The Top Digital Experience Challenges - How New Relic Solves Them
Blog post from New Relic
During a critical sales period, New Relic's Digital Experience Monitoring (DEM) platform offers a solution to the chaos caused by application outages with its AI-driven capabilities, such as Engagement Intelligence and Session Replay, which provide a comprehensive view of user experiences and system performance. The platform integrates Real User Monitoring (RUM), Synthetics, Application Performance Monitoring (APM), and infrastructure metrics to enable teams to predict and prevent performance issues, connecting technical performance directly to business outcomes. By eliminating tool sprawl and embedding observability into workflows through Agentic Integrations with platforms like GitHub Copilot and ServiceNow, New Relic empowers teams to transition from reactive crisis management to proactive, data-driven strategies. This approach is validated by New Relic's recognition as a Leader in the Gartner Magic Quadrant for Digital Experience Monitoring, highlighting its role in transforming digital strategy through unified, intelligent observability that drives better business outcomes and fosters self-healing systems.