The Responsible AI Revolution: How New Relic’s ISO/IEC 42001 Certification Changes the Game
Blog post from New Relic
New Relic has achieved ISO/IEC 42001:2023 certification, marking it as a responsible AI developer and provider committed to ethical AI practices. This certification, conducted by Schellman Compliance, LLC, endorses New Relic's adherence to global standards for AI management, emphasizing privacy, security, fairness, transparency, and environmental considerations. The ISO 42001 standard offers a framework for managing AI risks and opportunities, promoting innovation while ensuring governance. New Relic is recognized for its proactive approach in aligning with both ISO 42001 and the EU AI Act, reinforcing its leadership in the observability space. The certification assures customers of New Relic's dedication to ethical AI governance and the responsible enhancement of its observability platform, which supports critical system operations. The company emphasizes human-centric design and aims to deliver AI solutions that enhance productivity and provide tangible benefits to customers, all while maintaining high standards of data quality and reliability.