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Simplifying root cause identification and triage

Blog post from New Relic

Post Details
Company
Date Published
Author
Ken Barrette, Senior Product Marketing Manager
Word Count
741
Language
English
Hacker News Points
-
Summary

In the evolving landscape of software development, effective error tracking is crucial to managing the complexity and potential impact of errors on customer experience. New Relic has introduced significant enhancements to its errors inbox, which streamline the debugging process and reduce downtime by grouping similar errors through custom fingerprinting and tracking errors by version. This allows for a focused approach to error resolution, minimizing alert fatigue and enhancing the ability to identify the source of errors in fast-paced development environments. The integration of New Relic APM 360 provides a unified view of performance, change, security, and error data, which accelerates triage and improves overall error management. These advancements offer opportunities for improving application quality and customer satisfaction by turning errors into avenues for growth.