SAP Basis admins excel with New Relic

SAP systems, due to their strategic importance and complexity, are typically managed by specialized SAP Basis administrators, yet current monitoring tools pose challenges such as slow issue resolution due to manual processes, multiple logins, data silos, and frequent system changes. The document suggests that evolving from traditional monitoring to intelligent observability, which combines monitoring with artificial intelligence to process large data volumes, can enhance system management by providing a centralized view of infrastructure health and application performance, thereby speeding up troubleshooting. New Relic's solutions, in conjunction with SAP's RISE cloud service, allow organizations to optimize system performance by providing comprehensive performance data and enabling easy visualization of system health through out-of-the-box dashboards. This approach helps organizations proactively manage system disruptions, correlate alerts across different systems, and maintain visibility across their entire ecosystem, whether on-premises or in the cloud, without the need for extensive manual interventions.