Resolve issues faster with in-app collaboration capabilities
Blog post from New Relic
New Relic introduces new collaboration features designed to enhance team communication and streamline workflows by allowing users to start conversations directly on any page with full context, ultimately reducing mean time to resolution (MTTR) and improving software performance. These features include the ability to tag teammates, integrate seamlessly with Slack for two-way communication, and use a built-in screenshot tool for highlighting data. All discussions are consolidated in a single page, making it easier to track and review conversation history, thereby reducing miscommunication and informational silos. Users are encouraged to provide feedback on these features and can explore them further by signing up for a free New Relic account, which offers data ingestion and user access benefits.