New Relic hosted New Relic Now 2025, an event that brought together industry experts to explore the evolving role of observability as a driver of business growth and innovation. The event unveiled New Relic's vision for transforming their platform into a System of Intelligence, leveraging generative and agentic AI to provide real-time insights and predictive optimization. The platform is designed to integrate seamlessly with existing tools, providing a unified source for metrics, events, logs, and traces, and to enable real-time, actionable insights across digital ecosystems. Over 20 innovative features were showcased, including Transaction 360, eAPM, and Service Architecture Intelligence, each solving specific challenges faced by modern enterprises. AI-centric solutions like New Relic AI and AI Monitoring were highlighted for their ability to deliver measurable outcomes by embedding intelligent workflows into widely-used platforms such as GitHub Copilot and ServiceNow. The event emphasized New Relic's commitment to enhancing existing tools through partnerships, rather than creating a closed ecosystem, thereby supporting organizations in optimizing AI-powered applications, reducing downtime, and enhancing digital experiences.