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Quickly address OTT streaming issues by monitoring with our Roku agent

Blog post from New Relic

Post Details
Company
Date Published
Author
Jason Ng
Word Count
1,022
Language
English
Hacker News Points
-
Summary

New Relic has introduced the first comprehensive observability solution for Roku streaming applications through its Roku agent, providing engineers with enhanced visibility to optimize app and device performance. This solution allows for the collection and analysis of telemetry data to improve network connectivity, viewer accessibility, and video quality, which is crucial given Roku's significant market presence and the high risk of subscription churn. The New Relic Roku agent offers application and device-level analytics, including HTTP requests, errors, and video quality of experience metrics, which help diagnose issues more effectively. Additionally, it features a metrics API for aggregate analysis and preconfigured, interactive data visualizations, enabling quicker identification and resolution of OTT streaming issues to enhance user experience and reduce churn. By centralizing Roku performance data, developers can better maintain a positive brand image and increase revenue potential.