New Relic AI offers a proactive approach to monitoring by utilizing AI to predict and address potential system issues before they cause downtime. By integrating with large language models and the New Relic data platform, it provides insights into system performance through natural language queries. Users can analyze performance trends, identify anomalies, detect monitoring gaps, and set up synthetic monitors to simulate user interactions. The AI assistant translates natural language into New Relic Query Language (NRQL) queries for detailed system health checks and anomaly detection. This proactive monitoring aids in maintaining continuous uptime and reducing customer frustration by allowing engineering teams to address issues swiftly. New Relic AI, currently in preview, can be activated by accepting specific terms and offers a chat-based interface for interactive troubleshooting and monitoring setup, ensuring comprehensive coverage of technology stacks.